FAQs

What is Newopia?

Newopia is an online marketplace and lifestyle brand for children and parents, offering a curated selection of educational toys, books, learning kits, and creative lifestyle products that help kids learn, play, and grow smarter every day.

Are the products on Newopia safe for kids?

Absolutely! All our products are carefully sourced from trusted partners and are tested to meet high safety and quality standards suitable for children.

What age group are Newopia’s products suitable for?

Our collection covers a wide range of age groups — from toddlers (1–3 years) to early learners (4–7 years) and older kids (8–12 years). Each product page includes a recommended age range for easy selection

Do you offer educational bundles or gift sets?

Yes! We offer curated learning bundles and themed gift boxes that make perfect presents for birthdays, festivals, or milestone celebrations.

How do I place an order on Newopia?

Simply browse our collection, add your favorite items to the cart, and complete your purchase through our secure checkout using your preferred payment method.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular wallets for your convenience and security.

How long will my order take to arrive?

Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email or SMS to follow your package’s journey in real time.

What is your return or exchange policy?

We offer easy returns and exchanges within 7 days of delivery for unused, unopened products in their original packaging. For safety reasons, certain educational or personalized items may not be eligible for return.

How can I contact Newopia for support or partnerships?

You can reach us anytime at support@newopia.com or through our Contact Us page. We also welcome collaboration inquiries from educators, creators, and brands aligned with our vision of playful learning.